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   TERMS AND CONDITIONS FOR PLATFORM

Thank you for visiting our website.

·  Who owns the Platform?

The domain name osia.in (Platform) is owned by ‘Organization for Social Impact and Assessment’ (OSIA Trust) registered under the Societies’ Registration Act of 1860. With principal place of business at 16TH UFF, RDC Rajnagar, Ghaziabad, Uttar Pradesh, 201002.

· Who is responsible for operating and using the Platform?

• Organization for Social Impact and Assessment’ (OSIA) Trust will operate, use and maintain the
• Alongside, Organization for Social Impact and Assessment’ (OSIA Trust) have been authorized to avail benefits of the Platform for the purposes of receiving online donations raised through online giving, for enabling charitable projects and other

· Why these Terms & Conditions and its effect?

• THESE TERMS AND CONDITIONS ALONG WITH ANY POLICY OR OTHER DOCUMENT REFERRED HEREIN GOVERNS THE MANNER IN WHICH A PERSON CAN ACCESS OR USE THE PLATFORM (T&Cs).

• FURTHER, THERE COULD BE CERTAIN ADDITIONAL TERMS THAT WE MAY MAKE APPLICABLE FOR YOUR DEALINGS ON THE PLATFORM WITH Organization for Social Impact and Assessment’ (OSIA Trust).

• FOR USING THE PLATFORM, YOU ARE REQUIRED TO PERUSE AND UNDERSTAND THESE T&Cs AND SIGNIFY YOUR

● IF YOU DO NOT WISH TO CONSENT, YOU SHOULD NOT USE THE PLATFORM IN ANY MANNER.

• UPON YOUR CONSENT, THESE T&Cs CONSTITUTE A BINDING CONTRACT BETWEEN YOU, and Organization for Social Impact and Assessment’ (OSIA Trust)

2. DETAILS

• User or You in these T&Cs mean and include (i) Donors (as defined below), or (ii) Campaigners (as defined below), or (iii) recipients (individual(s) or hospital or charitable organisation) of the online giving campaigns, or (iv) body corporates who avail corporate social responsibility related services through the Platform, or (v) those who are browsing the Platform as visitors.
• T&Cs govern User’s access and use of the
• We reserve the right to amend the T&Cs with notice to the User upon such
• User’s continued use of the Platform, after any amendment would signify their acceptance to the amended T&Cs. If You do not agree to such amendments, contact us at support@osia.in.

3. PLATFORM SERVICES, COLLECTION AND DISBURSEMENT MODUS

The Platform enables certain Users to run campaigns or fundraising events including individuals and organisations (Campaigners) to raise funds for activities that are aimed at

(i) charitable and social impact activities; (ii) any other online giving programs and activities; and (iii) corporate social responsibility grant making, project management and other related services (as described subsequently).

Campaigns and Donations

• Campaigners raise funds by asking donors in India and abroad (Donors) to donate money to their programs, projects and listed purposes (Donations).
• The Platform lists and hosts Users, and acts as an online intermediary that enables Campaigners to connect with desired Donors to make and receive
• Alongside, the Platform as an intermediary and may allow certain Users to send certain specific messages to Campaigners and recipients who are Where this facility is availed, the Platform will require additional e-mail verification to verify the message originator and apply spam filters. We reserve the right to add further verification and review mechanisms including review of the contents of the messages before transmitting the message to the intended Campaigner or recipient over e-mail. Once transmitted, we may allow the concerned recipient or the Campaigner to reply to the transmitted message. The messaging facility cannot be used for spamming or bulk messaging. Purely promotional or generic marketing messages may be filtered and not transmitted. User can send only limited number of messages using this facility on the Platform and we reserve the right to restrict, revise, or completely cease providing this facility at our discretion. We do not take any responsibility and shall not be liable in any manner if the messages are not transmitted and delivered to the intended recipient for any reason whatsoever, or if there is no action taken up by the recipient pursuant to the messages transmitted.
• We are not brokers, agents, financial institutions, creditors, or insurers for any fundraiser on this Platform.
• We are only enabling and providing a platform for identified services as captured in these T&Cs, and except fees or tips paid to us, all transactions whether gratuitous or otherwise shall always be between User and
• Organization for Social Impact and Assessment’ (OSIA Trust) grant to the User a limited, non-exclusive, non-transferable, non-assignable, revocable-at-will license, without the right to grant sublicenses, to access and use the Platform for making, receiving and raising Donations, other services as are or may be offered from time to time, and availing messaging facility in accordance with these T&Cs.

• Collection and Disbursement: The collection and disbursement of Donations for the Campaigns on the Platform shall be done in the following manner, subject to deduction of processing fees and/or tips as per these T&Cs:
• INR Donations: INR Donations made on the Platform in India shall be collected by Organization for Social Impact and Assessment’ (OSIA Trust) The Donations shall be utilized for community development and social causes.
• All reasonable steps shall be undertaken to utilize the Donations in a timely fashion. But should there be any delay due to reasons which are out of our reasonable control, Organization for Social Impact and Assessment’ (OSIA Trust) shall not be liable in any

4. CHARGES/FEES/TIPS FOR CAMPAIGNS AND DONATIONS

• Donations made on the Platform are subject to a standard payment processing Any change in the same will be notified. These charges are non- Platform may charge (i) up to 7% for management and servicing of all fundraisers undertaken through monthly subscription models on the Platform, and (ii) promotional fees or any such other amount for fundraisers that are promoted through online channels to acquire donors as agreed upon from time to time. We reserve the right to require you to agree on additional terms if required for such fundraisers.
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• Donors also have the option of providing tips along with their Donations, which shall be retained entirely by Organization for Social Impact and Assessment’ (OSIA Trust) as the case may
• We may at our sole discretion, introduce new services and modify some or all of the existing services offered on the Platform. In such an event, Organization for Social Impact and Assessment’ (OSIA Trust) reserves the right to introduce fees for the new services or amend fees for existing services, as the case may
• Organization for Social Impact and Assessment’ (OSIA Trust) or any other collaborating entity shall not be responsible or assume liability in respect of any loss or damage directly or indirectly arising to you while availing any payment methods, including any due to lack of authorization for any transactions, payment issued, pre-set limits with banks, declined transaction,
• While third party payment gateway or your bank processes payment transactions, they are privy and process your personal information, and such processing will be solely their responsibility; and Organization for Social Impact and Assessment’ (OSIA Trust) shall not be liable for any breach, or harm, or unauthorized use of personal information of any kind by such payment gateway or

5. ELIGIBILITY OF USERS

• For Individuals: You must be above 18 years of age, and competent to contract in terms of the Indian Contract Act, By accessing or using the Platform, you hereby agree and represent that you are competent to enter into a contract, or you have obtained parental/guardian consent.
• For charitable organisations and other legal persons: If you are registering as a charitable organisation or generally as a legal person, not being a natural person, you represent that you are duly authorized by the organisation to accept these T&Cs and you have the authority to bind the organisation to these T&Cs.

6. REGISTRATION

• You may view certain sections on the Platform without registering, but as a condition for using and accessing all sections of the Platform, you are required to register with us. Users can create an account with a username and password (User Account).
• We may conduct onboarding process entailing verification of the User prior to registering on the Platform, and the process can be conducted through third parties as Further, the verification process could be undertaken as a recurring process. Discretion of Organization for Social Impact and Assessment’ (OSIA Trust) is final on whether the User can access and use the Platform.
• You shall provide accurate, complete, and updated registration information. Failure to do so shall constitute a breach that may result in immediate termination of the User
• User must ensure that the username and password are at all times kept confidential, and not disclosed to any third
• We do not allow multiple Users to use the same username and password. You shall never use another account without the other User’s express You will immediately notify us in writing of any unauthorized use of your account, or other known account- related security breach.

7. USAGE TERMS

• What are the general conditions? Users are bound by the following general covenants:

• Shall provide accurate, true and correct information and description about the fundraiser such as the associated cause, the beneficiaries, target amount to be raised, and other details as required by the Platform; provided information may be verified by us at any stage and we reserve the right to delete your fundraiser, if we learn that the information is false, does not depict the true nature or is misleading in any manner;
• Shall ensure that all Donations received are used within a reasonable time limit and for the selected purpose; in case of inability to do so, communicate the same to us and the Donor;
• Must not have abetted or committed any unlawful activity;
• Must bear any and all applicable tax liabilities on the funds raised; we shall not provide any tax or legal advice to Users;
• In all cases where Platform has already processed payment of Donation, but the same is subsequently dishonored at Your end (Dishonoured Payments), and the same is brought to Your notice by Organization for Social Impact and Assessment’ (OSIA Trust) by sharing the proof of such Dishonoured Payments, You shall make good the Dishonoured Payments in addition to any payments that the Platform has to make to financial intermediaries;
• In all cases where We are collecting and processing personal data of children, or any other data or information about children, in any form or manner, including but not limited to images, videos, text, etc., for the purpose of Donations on the Platform, We shall obtain explicit written consent of the parent or legal guardian of the concerned child or any other collaborating entity for the purpose of

8. TERMS FOR DONORS

• What are the general conditions?

• Donors can remain anonymous. It is clarified that by exercising this option, Donor’s information shall not be made public, but shall be forwarded to the Campaigner, or disclosed for compliance with applicable law or for other purposes as stated in our Privacy
• Donors can donate using a number of payment methods such as credit/debit cards, net- banking and e-wallets and Donations on the Platform are processed by secure payment
• While making a donation, the Donor shall conduct their independent due diligence with respect to any information about the
• All Donations made are non-refundable.
• Donors shall receive immediately, online confirmation of the Donation, which they must keep with themselves for their
• We reserve the right to modify or discontinue, temporarily or permanently suspend the donation facility with or without notice and we shall not be liable to Donor or any third party for the same.
• Donations made will be OSIAn to directed User and no substitution of donations or campaigns is
• We reserve the right to (i) delay payments (without payment of interest), or refuse to process payments by any Donor, including for any questionable transactions, and/or (ii) terminate or suspend a campaign in relation to the said questionable
• Donor understands that the Platform is only facilitating the collection of Donation, and we are not responsible in any way for the end
• Platform, Organization for Social Impact and Assessment’ (OSIA Trust) is under no obligation to become involved in disputes between any Donor and User/any third party arising in connection with the use of the Platform in any

· Receipts and Tax Exemption Certificates

Subject to eligibility under applicable law, the Donors may be provided with the following:

• Eligible Indian Donors may be provided with a tax deduction receipt u/s 80G of Income Tax Act by Organization for Social Impact and Assessment’ (OSIA Trust). Please note that tax deduction receipt u/s 80G per se does not entitle the Donor to avail tax exemptions under the Income Tax In order to enable Indian Donors to avail tax exemptions, recipient may upload requisite documents on income tax portal to obtain the certificate.

   Important note: Issuance of tax deduction receipts/tax exemption certificates/Gift Aid compliant receipts to Donors is discretionary and            subject to applicable laws, and not a binding obligation on us, Organization for Social Impact and Assessment’ (OSIA Trust) shall not be  liable      under any contract, law or equity to provide such tax deduction/exemption/benefit documents.

9. Refund: Donations may be refunded subject to the terms contained in our Refund Policy and, the Refund Policy forms an integral part of these T&Cs.

9.1         Applicability:

• This Policy shall apply to online Donations made either through the Platform or on platforms of third-party brands.
• Monthly-recurring subscription-based Donors can only request for cancellation of their subscriptions, and not for refund of their monthly instalments. If the Donor makes a written request for the refund of their last auto-debit donation, we may consider the request provided the auto-debit was made within 72 hours of the date of Donation.

·    Procedure to claim refund: In order to make a refund request, 

·    In no event shall OSIA be liable to refund any Donation if the request is made after the expiry of the aforesaid period of 72 hours.
·    The written refund request should include the details of the transactions including date, donation amount, donor’s name, contact details, transaction ID, and reason for seeking a refund. OSIA reserves the right to change the process and seek additional information for validation and processing of refund request, and the Donor undertakes to cooperate and provide such details in a timely and accurate fashion.

·    Processing of a refund request:

·     Once a valid refund request is received, OSIA will examine the reason for the request.  may request further information and documents, and the Donor must cooperate in this regard, failing which OSIA may decide to reject the request made by the Donor.

·    If the details provided by the Donor are found to be untrue (wholly or partly), or if the Donor has not complied with the terms of this Policy, or if the Donor fails to provide information as required by OSIA, OSIA shall have the right in its sole discretion to reject the refund.

·    If OSIA is satisfied with the genuineness of the Donor’s request, OSIA will, at its discretion, provide its decision in writing. Any decision taken by OSIA in this regard will be final and the Donor agrees to comply with such decision with an express waiver of any rights that it may have to contest or challenge such decision under law, contract, and/or equity.

·    If the refund request is accepted, OSIA will initiate and process the refund of the Donation (together with tips, if any) as quickly as possible. Please note that it may take 8 to 10 business days for the refund to reach Donor’s account.

·     Refunds are made using the original method of payment. For example, if the Donor made the Donation by credit card, the refund will be credited to that same credit card.

·    If, for any reason, OSIA is unable to refund through the original payment method, OSIA shall refund the Donation through any other available and acceptable mode, and may require the Donor to provide details required to enable completion of the refund.

             WHY DO WE COLLECT AND PROCESS SOME INFORMATION?

When User uses the Platform, we may need to access User specific data including personal data, identity information, contacts, payment details, financial data, etc. Information provided by User during the registration process and thereafter, help rendering of services, offer relevant content, customer service and network management. We store personal information including sensitive personal information such as User financial information by employing adequate security measures as required under applicable law.

10. DATA PROTECTION & PRIVACY

Personal information supplied to us while using the Platform or availing the services shall be used by us in accordance with our privacy policy. Users must review our Privacy Policy which forms an integral part of these Terms before User continues to use or access the Platform.

11. PLATFORM USAGE RESTRICTIONS

User agrees that while using the Platform, it shall not post or publish any content, text, graphic, material, opinion, expression or any depiction that directly or indirectly by inference, interpretation or analogy:

• contains, promotes or provokes violence, racism, abusive language, bigotry, hatred or harm of any kind including financial, social, cultural, or any other prejudice towards any individual or group or community;
• is patently offensive;
• contains, promotes, is derived or attributable to false, or misleading information, and illegal activities;
• contains any link to adult/pornographic website/content;
• contains any content that is harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially,

ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;

• threatens the unity, integrity, defence, security, or sovereignty of India, its friendly relations with foreign states, or public order, or causes incitement to commission of any offence or prevents investigation of any offence, or is insulting of any nation;
• is harmful to minors (i.e., below the age of 18 years);
• contains, or promotes, incites, provokes, induces any activity, language, content deemed unlawful, harmful or inappropriate by law;
• creates a false identity, impersonates any person or entity, or falsely states or otherwise misrepresents itself as anybody else, or being affiliated with any other person or entity;
• results in use of Platform for criminal or tortious activity, including but not limited to child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, sending of viruses or other harmful files, copyright or any other intellectual property infringement, or theft of trade secrets and confidential information;
• uploads, posts, e-mails, transmits or otherwise makes available any content or initiates communication which include information that User does not have the right to disclose, or make available under any law or under contractual or other relationships (such as proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements), or which infringes or threatens to infringe any third party’s intellectual property rights;
• uploads, posts, e-mails, transmits or otherwise makes available any unsolicited or unauthorized advertising, promotional material, junk mail, spam, chain letter, pyramid scheme or any other form of solicitation, including sending messages to people who do not know the User, or who are unlikely to recognize the User as a known contact, sending messages to distribution lists, newsgroups, or groups;
• disguises the origin of any communication transmitted through the Platform;
• interferes with or disrupts the Platform services or servers or networks connected to the Platform, or disobeys any requirements, procedures, policies or regulations of networks connected to this Platform;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
• interferes with another User’s use and enjoyment of the Platform, or any other individual’s use and enjoyment of similar services;
• refers to any website or URL that, in our discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these T&Cs;
• displays on its website and/or the Platform, or use in connection with the Platform, any materials which in any way infringe the copyright, other intellectual property rights or proprietary rights of a third party or which may otherwise render the Platform liable to the payment of damages to any third

12. OTHER COVENANTS

User agrees that:

• all information provided by the User during registration process is true, accurate and complete in all aspects;
• they will not allow any third party to use the Platform in any manner on its behalf;

• they shall be responsible for maintaining the confidentiality of its account and shall be responsible for all activities occurring under its account;
• they will immediately notify us of any unauthorized use of the Platform by any person

using User’s device, or details, or any other breach of security;

• they are accessing and using the Platform at their sole risk and are using their best and prudent judgment before accessing and using the Platform;
• the terms of agreement with their respective mobile network provider or internet service provider shall apply while accessing the Platform; as a result of this, they may be charged by the concerned mobile network provider or internet service provider for using network connection, and they agree to pay such charges, as applicable, when they access the Platform;
• we may update, revise, modify, delete, amend, or withdraw any feature, content, options, page, data hosted on the Platform without any prior notification to User, and User hereby consents to the

14. AVAILABILITY OF PLATFORM

We will use reasonable efforts to make the Platform available at all times. However, User acknowledges that the Platform and its uses may not be available due to reasons outside our reasonable control such as, without limitation, while under maintenance, technical malfunction, security breach, limited internet or connectivity due to the services rendered by mobile service provider, etc. In such an event, User shall not hold us liable, including but not limited for any direct or indirect loss.

15. COMPLIANCE WITH LAWS

User shall comply with all the applicable laws including without limitation to Foreign Contribution Regulation Act and the rules made and notifications issued thereunder; Customs Act; Information and Technology Act and the rules made thereunder; Prevention of Money Laundering Act and the rules made there under; Income Tax Act and the rules made there under; Goods & Services Tax Act and rules there under; and other applicable laws.

16. DISCLAIMER OF WARRANTIES

• The Platform is provided on an “as is” and “as available” We take adequate measures to safeguard User interests. However, we do not make any representation or warranties in respect of the Platform or its utility.
• Under no circumstance shall ‘Organization for social Impact and Assessment’ (OSIA), or any Donor be responsible for any loss or damage, including consequential, economic or indirect loss or damages, loss of profits, revenue, business, capital, or reputation whether to the User, or any third Party, or to any person claiming on behalf of the User, due to use of the Platform, participation in any event hosted by the Platform, form any Platform Content or any content posted on or through the Platform, from the conduct of any other user of Platform, or for any other consequence that directly or indirectly arises out of the
• A part from this, the Platform may contain advertising and Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Platform complies Indian law. ‘Organization for social Impact and Assessment’ (OSIA) takes no responsibility for third-party advertisements that are posted on this Platform, nor does it take any responsibility for the goods or services provided by the advertisers. They shall not be responsible for any error or inaccuracy in advertising materials.

• In no event shall ‘Organization for social Impact and Assessment’ (OSIA) be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from (i) the use or the inability to use the Platform or the Platform Content or content which the User provides; (ii) unauthorized access to or alteration of your transmissions or data; (iii) any unauthorized, indecent, defamatory, false, seditious content uploaded or posted by anybody else, including audio-visual content infringing any third party’s intellectual property rights; and (iv) any consequence which is not caused by any action or omission on our
• We do not make any representation or warranty as to specifics such as final utilization of Donations, value, impact, etc., of the campaigns on the Platform, other than those representations that are expressly made for individual Notwithstanding any representations made, Users are free to independently verify the veracity and the bona fides of any particular Campaigner that they choose to donate or contribute to, on the Platform and use their best judgment on that behalf.

This clause shall survive the termination/suspension of these T&Cs.

17. TERMINATION

• We shall have a right to terminate the contract under these T&Cs.
• We reserve the right to suspend, or terminate your access and use of the Platform and these T&Cs, at our sole and absolute discretion, with or without any reasons, including but not limited to where we are of the view that User has breached, violated, abused, or unethically manipulated or exploited any term of these T&Cs, or anyway otherwise acted unlawfully, or unethically, or where insolvency or liquidation proceedings are initiated against User, or where there is a suspicion of fraud or security breach. The termination or suspension will be effective immediately from such time we provide a written notice to the User or display an appropriate notice on the
• Upon such suspension or termination, the User can no longer access or use the
• We shall have the right and the User shall be obligated to refund Donation
• Further, any undisbursed amount of the Donation shall be
• Furthermore, we shall at our sole discretion, delete any and all of your content or other related data, information and material, and we will have no liability to you or any third party for doing so.

This termination clause will survive termination/suspension of the T&Cs.

18. INDEMNIFICATION

User agrees to indemnify and hold ‘Organization for social Impact and Assessment’ (OSIA) (as applicable) our affiliates, officers, directors, agents, and employees, harmless from all losses, liabilities, claims, demands or expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon), asserted against or incurred by us that arise out of, as a result from, or may be payable by virtue of, any act or omission, or any breach, or non-performance of any representation, warranty, covenant, agreement made or obligation to be performed by User pursuant to these T&Cs, utilization of funds on anything other than the purpose designated by the Donors, lack of necessary regulatory approvals for receipt of funds in any form, your violation of any law, or violation of the rights of a third party, including the infringement by you of any intellectual property or other right of any person or entity. These obligations will survive any termination/suspension of these T&Cs.

19. LIMITATION OF LIABILITY

In no event shall ‘Organization for social Impact and Assessment’ (OSIA) be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from

• the use or the inability to use the Platform and/or the Platform Content;
• unauthorized access to or alteration of transmissions or data;
• any unauthorized, indecent, defamatory, false, seditious content uploaded or posted by anybody else, including audio-visual content infringing any third party’s intellectual property rights;
• any consequence which is not caused by any action or omission on our part. This clause shall survive termination/suspension of the T&Cs.

20. THIRD-PARTY SITES

• The Platform may contain links to third party websites for which, ‘Organization for social Impact and Assessment’ (OSIA)
• assume no responsibility;
• do not warrant the offerings of any of these businesses or individuals or the content of such third-party websites; we do not endorse, in any way, any third-party websites or content thereof; and
• are not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or

When you access third-party websites, you do so at your own risk. If you use or access any third-party websites, any personal information you OSIA to them will be dealt with in line with their privacy policy, not ours, so please ensure that you read their T&Cs and privacy policy before you use their websites and provide any personal information.

21. COMMUNICATIONS

By using the Platform, you consent to receive from us, all communications including notices, agreements, legally required disclosures, or other information in connection with the Platform (collectively Notices) electronically.

‘Organization for social Impact and Assessment’ (OSIA) may provide the electronic Notices by posting them on the Platform. If you desire to withdraw your consent to receive the Notices electronically, you must discontinue your use of the Platform.

22. GOVERNING LAW & DISPUTE RESOLUTION

These T&Cs shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. All disputes shall be decided by mediation under the aegis of Mediation and Conciliation Centre at the District and Sessions Court of Gurugram. If mediation fails within 3 months from the date of a dispute as notified by User or us in writing to the other, the dispute shall be adjudicated by competent courts in Gurugram.

This provision shall survive suspension/termination of these T&Cs.

23. ‘ORGANIZATION FOR SOCIAL IMPACT AND ASSESSMENT’ (OSIA) ADDITIONAL TERMS

These additional terms apply to Donors and Campaigners in relation to ‘Organization for social Impact and Assessment’ (OSIA)  and are deemed incorporated into herein where Donations are received from doners.

Additional information

‘Organization for social Impact and Assessment’ (OSIA) calculates that for every GBP 1, the charity invests in recruiting supporters such as yourself through the Campaigns, the charity can expect to get back at least GBP 10 over the course of 1 year.

It is important to remember that our charity trustees are obliged by law to ensure that our funds are used in the best way possible to meet our strategic aims and all forms of fundraising are carefully monitored by our charity trustees to ensure cost-effectiveness and value for money. If you require further information, please reach out to us at support@osia.in

24. MISCELLANEOUS

• These T&Cs constitute the entire agreement and supersedes every other agreement or arrangement we or have with User, and where ‘Organization for social Impact and Assessment’ (OSIA) are involved, the specific terms as stated above shall form an integral part of these T&Cs.
• Notwithstanding anything elsewhere, if there are any conflicting provisions in ‘Organization for social Impact and Assessment’ (OSIA) T&Cs, they shall supersede the conflicting provision contained anywhere
• In case of non-compliance of these T&C, we reserve the right to take necessary action including but not limiting to termination of the T&C, and appropriate legal Our failure to enforce any right or provision under these T&Cs will not be considered as waiver of those rights. If any provision of these T&Cs is held to be invalid or unenforceable, the remaining clauses of these T&Cs will continue to be binding and remain in effect.
• These T&Cs upon User consent shall be deemed to have been executed on a principal-to- principal basis and under no circumstance anything herein will be construed to create employer-employee, principal-agent, master-servant, joint venture, principal employer- contractor, or any such other

25. CONTACT

In case of any further queries or clarifications or any communication, please reach out to support@osia.in

By accepting these T&Cs, you accept and agree to be bound by all the conditions laid out herein and to the organisational policies, guidelines and norms of the Platform.

Donors are required to make a written request by writing to us at support@osia.in.  Such request must reach G within 72 hours from the date on which the Donor made the Donation. Please note that by making a request, the Donor does not secure or derive a right to receive a refund, and all Donations are subject to OSIA completing its internal verification and validation processes. Decision of OSIA concerning refund of Donations shall be final and binding on the Donor, and the Donor expressly waives its rights to contest, or challenge such decision under law, contract, and/or equity.